Work Experience
2025 - Current
UMRF Ventures inc.
Ting Internet
I provided clear and efficient support on billing, orders, and service usage, processed payments and account updates, managed service orders and appointments, guided customers through account access, escalated complex issues with proper documentation, and accurately logged all interactions in internal systems.
2025
UMRF Ventures inc.
Raymond James
I efficiently managed user access by granting and removing permissions on time, troubleshooting access issues, and clearly communicating technical information and resolutions with clients, coworkers, and leadership through ticketing systems.
2020 - Current
Newks Eatery
I efficiently prepared and assembled menu items to standard, maintained a clean and safe work environment, ensured timely food service during peak hours, and collaborated with my team to deliver an enjoyable dining experience.